Do not touch the imaging drum on the bottom of the print cartridge. For thicker paper, select Heavy or Thick. Asia Pacific and Oceania. If you need detailed steps, see step-by-step instructions for loading paper c in English. I hope this answers your question, let me know if you need any further assistance. If you are familiar with the HP Toolbox that comes with the HP software, you can use it to troubleshoot print quality issues in addition to trying the solutions listed in this document. When you change any device settings you must click Apply before your changes take effect.
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HP Color LaserJet CP and CP Printers – Cleaning the HP Printer | HP® Customer Support
Product not correctly configured. Curled or wavy paper. Do not touch the imaging drum on the bottom of the print cartridge. If you are familiar with the HP Toolbox that comes with the HP software, you can use it to troubleshoot print quality issues in addition to trying the solutions listed in this document.
Examples of print quality issues The following tables contain examples of general and color print quality issues. If the issue persistscontinue to the next step. You must have Internet access to use any of these links.
Using Cartridge out override can result in unsatisfactory print quality. Order of images printed might affect printing.
View information about product usage, warranty, specifications, and support. Based on installed typefaces on host computer; installer yp 80 scalable TrueType screen fonts. Flip the power switch to turn off the product. Please verify your product is powered on and connected, then try again in a few minutes.
Manual duplexing and N-up printing multiple pages per sheet features save paper. Driver detection is temporarily unavailable. Devices attached between the computer and the product, or between the product and the wall outlet, can sometimes interfere with communication to and from the product. We will be upgrading our web support h Sept 28th — Sept 30th If you experience errors during this time, please try again later.
Product is not connected directly to computer or wall outlet. If the document is printing in black when it should be printing in colorclick the Color tab, and then click the Print in Grayscale check box to clear it. Paper out light blinking, Resume light on.
Solution The product cannot tooblox some types of paper. To resolve this issue, follow these steps to clean inside the product using Toolbox. Example of how the roolbox alignment bars look when the calibration is correct.
HP Color LaserJet CP1215 and CP1217 Printers – Using HP Toolbox
Press the Power switch to turn on the product. Close the rear door.
Printout has areas of gray shading or a gray background. Damage caused by sharp objects is not covered by the warranty.
Replace the paper with fresh, dry paper, or change the paper type to one with a matte finish or a smoother texture.